Subprocessors
How Eventene uses trusted partners to provide core features and services.

Effective Date: December 1, 2025

1. Purpose

This Subprocessors Policy describes the third-party service providers (“Subprocessors”) that Eventene, Inc. (“Eventene,” “we,” or “us”) engages to assist in delivering, operating, and improving our Services.

A Subprocessor is any third party that processes Personal Data on behalf of Eventene when Eventene acts as a data processor or service provider for its customers. This policy applies globally, including to users in the United States, Canada, Europe, and all other regions.

This policy covers all versions of the Eventene platform, including:

  • Eventene web organizer portal
  • Eventene web registration forms
  • Eventene mobile applications, including white-label and association-branded deployments

2. How We Select and Govern Subprocessors

Eventene evaluates each Subprocessor to ensure they provide adequate privacy and security protections appropriate to the nature of their services and the data involved.

Our review and ongoing oversight include (as applicable):

  • Technical and information security controls
  • Data privacy practices and compliance obligations
  • Contractual safeguards and breach procedures
  • Business continuity, availability, and reliability
  • Data transfer mechanisms and hosting locations

Each Subprocessor is bound by a written agreement that:

  • Limits processing to authorized purposes
  • Enforces confidentiality and access control
  • Requires appropriate technical and organizational security measures
  • Requires compliance with applicable data protection laws
  • Prohibits onward transfers without equivalent protections

These requirements apply regardless of where the Subprocessor is located.

3. Subprocessors Currently Engaged by Eventene

Eventene engages the following Subprocessors to assist in delivering and supporting our Services. Each Subprocessor only processes Personal Data as necessary to perform their contracted functions.

Amazon Web Services (AWS)
Provides hosting infrastructure, storage, and compute services.
Primary processing location: United States.

Stripe
Provides secure payment processing services.
Primary processing location: United States.

SendGrid (Twilio)
Provides transactional and messaging email delivery services.
Primary processing location: United States.

Stream.io
Provides real-time and in-app chat messaging functionality.
Primary processing location: United States.

ImageKit
Provides media optimization, content delivery, and image processing services.
Primary processing location: United States.

Notifee
Provides push notification delivery and management services.
Primary processing location: United Kingdom.

Vercel
Provides front-end hosting and content delivery network (CDN) services.
Primary processing location: United States.

MapsPeople
Provides indoor mapping and navigation services.
Primary processing location: United States.

Froala
Provides embedded rich-text editor services within Eventene’s administrative tools.
Primary processing location: United States.

DataTables
Provides data formatting, presentation, and rendering components.
Primary processing location: United Kingdom.

Google
Provides analytics services, performance metrics, and telemetry.
Primary processing location: United States.

Freshdesk (Freshworks)
Provides customer support and helpdesk services.
Primary processing location: United States.

Notes on geographic scope:
Subprocessor headquarters and infrastructure may span multiple regions. Primary processing locations listed above reflect where Eventene directs and stores data for normal operations.

4. Transfers of Personal Data

Where Personal Data is transferred across borders (e.g., from the EU to the United States), Eventene implements legally recognized mechanisms such as:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions (where applicable)
  • Contractual requirements ensuring equivalent data protections

These safeguards apply regardless of customer origin or user region.

5. Updates to This Policy

We may update this Subprocessors list as our business, technology stack, or vendor needs evolve. We will revise this page to reflect additions or removals of Subprocessors.

If you have a Data Processing Agreement (DPA) with Eventene that requires advance notice of new Subprocessors, we will provide such notice through the channels specified in your DPA.

6. Questions or Concerns

If you have questions about this policy or our Subprocessors, please contact:

Eventene, Inc.
Registered in Delaware, USA
📧 privacy@eventene.com